Table of Contents
Table of Contents
Introduction

India's e-commerce industry is developing, with projections indicating rapid development in online retail. If you want to capitalize on this increasing market, now is the time to create your e-commerce website.
This class will walk you through all of the steps necessary to turn your internet business concept into a reality.
What Is An E-Commerce Business?

An e-commerce company is an online business that lets customers buy products or services through websites or apps. Shoppers can look through items, choose what they want, and pay for them using devices like phones or computers.
Unlike physical stores (like malls or shops) online stores are open 24/7 and can be accessed from anywhere. E-commerce businesses come in all sizes from small sellers using platforms like Shopify to huge global marketplaces like Amazon which sell everything from books to streaming subscriptions.
To succeed an online store needs a user friendly website also safe payment options with good inventory tracking and strong online marketing to attract and keep customers.
Types Of E-commerce Business :

- Business to Business
- Business to Consumer
- Consumer to Consumer
- Consumer to Business
- Consumer to Administration
- Business-to-Administration
Business to Business :

Unlike e-commerce for end-users, B2B deals often include larger quantities, indicating buying steps, and long-term partnerships.
These online platforms help businesses streamline their buying, get better prices, manage large orders, and keep goods flowing.
B2B e-commerce stands out with its tailored pricing, bulk discounts built into buying systems, and industry-specific online product lists.
Firms use these sites to buy everything from raw materials and machines to software and other vital services to run their operations.
Also, top-notch B2B e-commerce products come with handy features like automatic reordering, detailed product info, bulk pricing, and smooth connections to company-wide planning tools.
Business to Consumer :

B2C e-commerce enables businesses to sell directly to consumers online. Compared to using physical stores, it lets firms reach a wider audience. Customers may now easily access merchandise day or night thanks to this.
B2C e-commerce is unique because it provides personalized shopping, targeted advertising, intelligent product recommendations based on user feedback, and seamless mobile purchasing.
Amazon, Netflix, Spotify, and several brand websites that allow you to purchase directly from the manufacturer are well-known names in this industry.
Consumer to Consumer :

Websites that enable individuals to buy, sell, and trade goods and services directly with each other are consumer-to-consumer (C2C) e-commerce.
As middlemen, these sites establish a virtual marketplace where individual citizens can engage without the usual business presence.
C2C (consumer-to-consumer) platforms let people buy and sell new or used items, like digital services, secondhand goods, handmade crafts, or personal items.
These sites typically include features like:
- User-created product listings,
- Secure payment systems,
- Ratings and reviews,
- Messaging tools for direct communication between buyers and sellers.
Consumer to Business

E-commerce is an emerging electronic business model whereby people provide products, services, or value directly to firms. Through this new model, people can capitalize on talent, content, or assets in ways appropriate to corporate interests.
C2B (consumer-to-business) e-commerce involves individuals selling goods, services, or content directly to companies. Common examples include:
- Freelance platforms: Where professionals offer skills (e.g., writing, design) to businesses.
- Stock media sites: Individuals sell photos, videos, or music to companies.
- Influencer marketing: Creators promote brands on social media for payment.
- Crowdsourcing platforms: Companies pay users for ideas, feedback, or content.
Key features of C2B platforms
- Online marketplaces that connect freelancers with businesses needing their skills.
- User-generated content sites (e.g., blogs, videos) are monetized through corporate partnerships.
- Flexible payment models like pay-per-project or subscription-based services.

Consumer to Administration
E-commerce is an online system where citizens can interact with government offices and public services through the internet.
The model supports several administrative transactions and communications between citizens and government agencies through digital media.
Key online government services include:
- Paying taxes or municipal bills (e.g., water, electricity).
- Applying for licenses, permits, or social service programs.
- Submitting official forms (e.g., passport applications).
- Accessing public records (e.g., birth certificates, land titles).
Purpose of these systems :
- Simplify government tasks (like renewing a license) to save time.
- Make processes clear, faster, and accessible 24/7.
- Reduce paperwork and in-person visits.
Business-to-Administration

Electronic commerce is the electronic business-to-government transactions that facilitate online transactions, service requests, and regulatory compliance.
B2G (business-to-government) e-commerce lets businesses interact with government agencies through online platforms for tasks like:B2G (business-to-government) e-commerce lets businesses interact with government agencies through online platforms for tasks like:
- Bidding on government contracts (e.g., construction projects).
- Filing taxes or paying dues.
- Applying for licenses, permits, or certifications.
- Submitting required reports or compliance documents.
Purpose :
- Simplify interactions between businesses and governments.
- Speed up processes like contract bidding or permit approvals.
- Improve transparency and reduce paperwork.
B2A electronic commerce streamlines complex administrative procedures through secure and efficient online channels for firms to communicate with government departments.
The major features are electronic tender submission, online business registration, tax filing, reporting compliance, and access to government services.
